Last updated: June 12, 2026

1. Information We Collect

We collect information that you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, such as to:

Process transactions and send related information.
Send technical notices, updates, security alerts, and support and administrative messages.
Respond to your comments, questions, and requests, and provide customer service.

3. Sharing of Information

We may share the information we collect about you as described in this policy or as described at the time of collection or sharing.

4. Security

We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

5. Cookies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Data Subject Requests

Subject to applicable Thai data-protection law and any lawful exceptions, you may request access to, correction of, or deletion of personal data associated with you. We may need to verify your identity before completing a request.

7. Contact Us

If you have any questions about this Privacy Policy, please contact บริษัท ไบต์เมทริกซ์ จำกัด | ByteMatrix Co., Ltd. by phone at 082-669-8744, email at contact@bytematrix.co.th, or visit www.bytematrix.co.th and www.bytematrix.app.